Legal
Privacy notice
This notice explains what personal data SilkyLead collects, why, and what you can do about it.
Last updated 11 October 2026
Who we are
SilkyLead is a trading name of Drepaul Ventures Limited, a company registered in England and Wales (company number 17425297). Our registered office is 124-128 City Road, London, EC1V 2NX.
We’re the controller of the personal data described in this notice. You can contact us about anything in it at privacy@silkylead.com.
Who this notice covers
This notice covers:
- people who visit our website
- people who book a call with us
- people at businesses we contact about our own services
- our clients and their staff
When we run outreach campaigns for a client, the client decides who is contacted and why, and we act as their processor, following their instructions. Their privacy notice covers that outreach, but you can contact either of us about it.
What we collect and where it comes from
| Who | What we collect | Where it comes from |
|---|---|---|
| Website visitors | Technical data such as IP address and browser type, needed to load the site and booking calendar | Your browser |
| People who book a call | Name, work email, company, website, average deal size, anything else you add to the booking form, and notes from the call | You, through our booking form and on the call |
| People at businesses we contact | Name, job title, company, work email, work phone, LinkedIn profile URL | Company websites, LinkedIn, and B2B data providers |
| Clients and their staff | Names, work contact details, billing details, and the messages we exchange | You |
We only contact people in their work capacity, and we don’t collect special category data such as health or ethnicity.
Why we use it and our lawful basis
| What we do | Lawful basis |
|---|---|
| Arrange and hold intro calls | Legitimate interests (responding to your request and checking we’re a fit), and steps before entering a contract |
| Contact businesses about our services | Legitimate interests (telling businesses likely to benefit about what we offer) |
| Deliver our services to clients | Contract |
| Keep invoices, accounts and tax records | Legal obligation |
| Keep our website and booking calendar working and secure | Legitimate interests |
Where we rely on legitimate interests, we’ve weighed our interests against your rights and keep a written record of that assessment. You can object at any time (see Your rights).
Business outreach and how to opt out
If we contact you about our services, it’s because your role and company match the kind of business we help. Every email we send says who we are and gives you a way to opt out.
To opt out, reply to any of our emails or contact privacy@silkylead.com. We’ll stop contacting you, and keep your name and email on a suppression list so you aren’t contacted again by mistake.
Who we share it with
We don’t sell personal data. We share it only with service providers that help us run the business, under contracts that require them to protect it.
| Provider | What they do for us |
|---|---|
| Cal.com | Booking calls |
| Google Workspace | Email, calendar and video calls |
| Email sending tools | Sending outreach emails |
| Close | Storing lead and client records |
| B2B data providers | Supplying business contact details |
| Website hosting provider | Hosting our website |
| Our accountant | Bookkeeping and tax |
We may also share data where the law requires it.
Some of these providers, including Close, our email sending provider and our website host, process data in the United States. Where a provider isn’t covered by UK adequacy regulations (including the UK-US data bridge), we rely on the Standard Contractual Clauses in its data processing agreement, together with the UK International Data Transfer Addendum.
How long we keep it
| Data | How long we keep it |
|---|---|
| Prospects we contacted who didn’t reply | 12 months after we last contacted them |
| Suppression list (people who opted out) | As long as we do outreach, name and email only |
| Booking details and call notes | 24 months after the call, unless you become a client |
| Client records and invoices | 6 years after the end of the financial year they relate to |
After that, we delete the data or anonymise it so it no longer identifies anyone.
Your rights
You have the right to:
- get a copy of the personal data we hold about you
- have inaccurate data corrected
- have your data deleted
- restrict how we use it
- object to how we use it, including an absolute right to stop direct marketing
- receive your data in a portable format, where this applies
To use any of these rights, contact privacy@silkylead.com. We’ll respond within one month, and there’s usually no charge.
Cookies
We only use cookies that are strictly necessary for the website to work and for booking calls.
Our booking calendar is provided by Cal.com, which may set its own cookies when you use it. Cal.com’s privacy policy explains how it uses them.
You can block or delete cookies in your browser settings, but the booking calendar may not work without them.
We don’t use advertising or cross-site tracking cookies. If we start using analytics, we’ll update this notice and give you a way to switch them off.
Complaints and changes
If you’re unhappy with how we’ve handled your data, contact us first at privacy@silkylead.com. We’ll acknowledge your complaint within 30 days and tell you what we’re doing about it.
You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
We’ll update this notice whenever the way we use personal data changes. The date at the top shows when it was last updated.